Use 9-1-1 only in emergencies
You should call 9-1-1 only to report:
Crimes: If you see a crime or are a victim of a crime call 9-1-1
Fires: Any fire is an emergency!
Possible Dangers to Life: Call 9-1-1 for serious injuries or illnesses, poisoning or gas leaks.
Calling 9-1-1 with an automatic alarm dialer is illegal in Illinois
Don't call 9-1-1 for non-emergencies, such as:
lost pets, noisy neighbors, or other minor complaints.
If you must talk to the police or fire officials about such matters, use the non-emergency numbers listed below:
St Charles Police Department 630-377-4435
St Charles Fire Department 630-377-4457
Geneva Police Department 630-232-4736
Geneva Fire Department 630-232-2530
Batavia Police Department 630-454-2500
Batavia Fire Department 630-454-2100
Elburn Fire Department 630-365-6855
When in doubt--Call 9-1-1 if you're not sure it's a real emergency, dial 9-1-1