Tri-Com Careers

We are currently taking applications for a Shift Supervisor and Telecommunicators

Shift Supervisor -

Supervisor
Tri-Com Central Dispatch                        
3823 Karl Madsen Drive
St Charles, Il 60175


(630) 232-4739 Main

POSITION ANNOUNCEMENT
Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of Supervisor (Full-time).

Tri-Com provides 9-1-1 and dispatch services for six (6) police departments and seven (7) fire departments primarily in Kane County in the far western suburbs of Chicago.  Tri-Com serves an area of 200 square miles and a population of 147,000 residents.  Tri-Com employs 15 dispatchers and 3 working shift supervisors.  Tri-Com is seeking highly motivated, qualified candidates for the position of Supervisor.
Applicants must meet the following minimum requirements:

  • Minimum age requirement of 18 years old
  • Education and experience equivalent to a high school diploma
  • Minimum of three (3) years’ experience as a 9-1-1 Telecommunicator; or, 
  • Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job

Highly desirable:

  • Prior supervisory experience in a public safety communications center
  • Knowledge of police and fire operations and experience with quality management techniques
  • Excellent leadership, management and interpersonal communication skills
  • Knowledge of radio systems and related public safety technology

Applicants must successfully pass applicant testing, a keystroke/typing test, job simulation exercises, complete a 2 hour observation/sit along, and an oral board interview, as well as a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test. 

Benefits:

  • Current Salary Range: $49,981 - $76,380 (potential step advancement based on experience)
  • Health/Dental insurance 
  • Life insurance
  • IMRF pension

How to Apply:
Mail or drop off resume, cover letter with salary history, and three (3) references along with a Tri-Com application.  Applications are available by clicking here or at our facility at 3823 Karl Madsen Drive, St Charles, Il 60175 and will be accepted until 5 PM on October 31st.  Resumes alone will not be accepted.

Click here for a detailed job description.


Telecommunicator -

Supervisor
Tri-Com Central Dispatch                        
3823 Karl Madsen Drive
St Charles, Il 60175


(630) 232-4739 Main

Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of Telecommunicator (Full-time).

TRI-COM Central Dispatch is a multi-jurisdictional 9-1-1 dispatch center located in St Charles, Illinois.   We receive 9-1-1 calls and dispatch police, fire and emergency medical calls.  Duties involve answering 9-1-1 calls, transmitting vital information to emergency personnel via the radio, relaying information via a computer-aided dispatch terminal, and answering administrative and non-emergency lines.       
 
Applicants must meet the following minimum requirements:

  • Minimum age requirement of 18 years old
  • Education and experience equivalent to a high school diploma
  • Ability to speak clear articulate English
  • Full range of hearing in both ears
  • Type accurately with a speed of at least 40 WPM 

(typing test must be passed in order to proceed with testing and interview process) 
 
The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work any shift, including weekends and holidays. 
 
 Desirable qualifications:

  • Previous experience in public-safety dispatching
  • Multi-line telephone equipment
  • Fast paced, computerized customer service experience
  • Flexibility, split ear and multi-tasking are paramount
     

Applicants must successfully pass applicant testing, a keystroke/typing test, job simulation exercises, complete a 2 hour observation/sit along, and an oral board interview, as well as a polygraph test, extensive background investigation, criminal history check, psychological evaluation, physical exam, and drug test. 

Benefits:

  • Current Starting Salary: $43,737
  • Group Health/Dental insurance 
  • Life insurance
  • IMRF pension
  • Holiday, Personal, and Vacation Time
  • Represented by Metropolitan Alliance of Police (MAP)

How to Apply:
Mail or drop off Tri-Com application.  Applications are available by clicking here or at our facility at 3823 Karl Madsen Drive, St Charles, Il 60175 and will be accepted until 5 PM on October 31st.  You will receive an email confirmation that your application has been received.

Mandatory Orientation & Testing:
All applicants are required to attend a mandatory orientation and testing.
Date:               Monday, November 10, 2014
Check-In:         5:45 P.M.
Start Time:      6:00 P.M.
Location:         Academic & Professional Center (APC) at
Waubonsee Community College – Sugar Grove Campus
Rt. 47 at Waubonsee Drive
Sugar Grove, IL  60554

Questions?  Contact SRamirez@tri-com911.org   No phone calls.

 

 

Tri-Com Central Dispatch is an Equal Opportunity Employer and is in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran.